PRIVACY POLICY
Effective Date: September 11, 2024
At Delgado 112, we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from delgado112.com. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By using our website, you consent to the terms of this Privacy Policy.
1. Data Controller
The data controller responsible for your personal data is:
Business Name: Delgado 112
Business Address: 112 Scout Delgado Street, Tomas Morato, Quezon City, Philippines
Email: info@delgado112.com
2. What Personal Data We Collect
We may collect the following types of personal data:
Identity Data: Includes your name, username, or other identifiers.
Contact Data: Includes your address, email address, and phone number.
Transaction Data: Includes details about orders and payments made via delgado112.com.
Technical Data: Includes IP address, browser type and version, time zone settings, and operating system information.
Usage Data: Information about how you use our website, such as the pages visited and actions taken.
Marketing and Communications Data: Includes your preferences for receiving marketing from us.
3. How We Collect Personal Data
We collect personal data through the following means:
Direct Interactions: When you provide your information by filling out forms on the website, placing an order, or contacting us.
Automated Technologies: As you interact with our website, we may automatically collect Technical and Usage Data using cookies and similar technologies.
Third Parties: We may receive personal data from third parties such as payment processors, analytics providers, and delivery partners.
4. How We Use Your Personal Data
We will only use your personal data where legally permitted. The purposes for which we may use your personal data include:
To Process and Deliver Orders: Including managing payments, shipping, and notifications.
To Provide Customer Support: Including responding to inquiries, resolving issues, and providing updates.
To Improve Website Functionality: Analyzing usage data to enhance user experience.
To Send Marketing Communications: With your consent, we may send promotional offers and updates via email or other communications.
To Comply with Legal Obligations: We may process your data to comply with tax, accounting, and other legal requirements.
5. Legal Bases for Processing Personal Data
We rely on the following legal grounds to process your personal data under the GDPR:
Consent: Where you have provided consent, such as opting in to receive marketing communications.
Contractual Necessity: To fulfill orders and provide services you have requested.
Legal Obligation: To comply with laws and regulations.
Legitimate Interests: To manage and improve our business operations and protect the website from fraud and other security risks.
6. How We Share Your Personal Data
We will never sell your personal data. However, we may share your personal data with trusted third parties, including:
Service Providers: Payment processors, delivery services, and IT service providers who support our business operations.
Legal and Regulatory Authorities: Where required by law or to protect our legal rights.
Third-Party Analytics Providers: To help us understand website usage and improve our services (e.g., Google Analytics).
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
7. International Data Transfers
As a business based in the Philippines, your personal data may be processed outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure an adequate level of protection by using Standard Contractual Clauses (SCCs) or other legal mechanisms recognized under GDPR.
8. Data Security
We take the security of your personal data seriously. We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security assessments.
However, no system is completely secure, and we cannot guarantee the absolute security of your personal data. You are responsible for ensuring the security of your own devices and internet connections when using our website.
9. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Typically, we retain personal data for the duration of your relationship with us and for a period of up to seven years thereafter, depending on our legal obligations.
10. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights regarding your personal data:
Right to Access: You may request access to the personal data we hold about you.
Right to Rectification: You may request correction of inaccurate or incomplete data.
Right to Erasure: You may request deletion of your personal data where there is no lawful basis for us to continue processing it.
Right to Restrict Processing: You may request the restriction of processing under certain conditions.
Right to Data Portability: You may request a copy of your personal data in a structured, commonly used format.
Right to Object: You may object to the processing of your personal data where we rely on legitimate interests.
Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
To exercise your rights, please contact us at info@delgado112.com. We will respond to your request within one month, as required by GDPR.
11. Cookies
Our website uses cookies to enhance the user experience and analyze website traffic. You may manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
12. Marketing Communications
You have the option to receive marketing communications from us. If you no longer wish to receive such communications, you can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us at info@delgado112.com.
13. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a child, we will take steps to delete it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page, and we encourage you to review it regularly.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@delgado112.com
Address: 112 Scout Delgado Street, Tomas Morato, Quezon City, Philippines
By using delgado112.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as outlined above.
